Ajuda

FAQ


Do you need answers?

Below you will find the most frequent asked questions from users of the Library Network.

In case you do not find the information you need, please contact with your library or contact us.


Questions about:

Access to Virtual Services

To enjoy the virtual services it is necessary to enter the library card number and PIN.
If you do not remember the card number, you can identify yourself in “My Account” of the Aladí Catalog with the DNI, NIE or passport that you provided at the time of registration.

Remember that initially your PIN is your date of birth (ddmmyyyy). For security reasons we recommend you to change it.

You can generate a new PIN from this link.

Once logged in, you will be able to see the barcode number of your library card. You can only request a new PIN if your e-mail has already been included in our database. Otherwise, you can provide us with your e-mail at any of the libraries belonging to the Network.